Legal

Privacy Policy

This Privacy Policy explains how SPYINT Technologies PVT LTD (“SPYINT”, “we”) handles personal data when you visit spyint.com, request a demo or use TRAP, our cybercrime infrastructure intelligence platform. Last updated: 5 November 2026.

01Who we are

SPYINT Technologies PVT LTD, [registered address], is responsible for personal data collected through this website. For data processed inside TRAP on behalf of customers, the customer decides why and how it is used and we act on their instructions as a processor.

02Information we collect

  • Demo and contact requests: name, work email, company, area of interest and your message.
  • Communications: emails and call details when you speak to us.
  • Technical data: IP address, browser, device and pages visited, kept in server logs for security and reliability.
  • Customer account data: names, work emails and usage logs of authorised users of TRAP.

03Data processed by TRAP

TRAP analyses cybercrime infrastructure such as domains, IP addresses, hosting records, wallet addresses, online handles and information published on criminal forums and leak sites. Some of this can relate to identifiable people. We process it only to help customers detect, investigate and disrupt organised crime and fraud. We do not sell it, and customers must use it lawfully under our Terms. If you believe data about you was included in error, contact us and we will review it.

04How we use information

  • To respond to requests and schedule demos.
  • To provide, secure, support and improve the Services.
  • To send service messages and, with consent where required, marketing messages.
  • To comply with law and protect our rights and those of others.

05Legal bases

Where the GDPR or UK GDPR applies we rely on consent (for example optional marketing), contract (providing the Services), legitimate interests (security, product improvement, preventing crime and fraud) and legal obligation. Under India’s Digital Personal Data Protection Act, 2023 we process personal data with your consent or for permitted legitimate uses.

06Cookies and third parties

This website uses only the storage needed for it to work. Fonts load from Google Fonts, which receives your IP address. If we add analytics or marketing cookies we will ask for consent where required and update this policy.

07Sharing

We do not sell personal data. We share it with service providers (hosting, email, CRM and security tools) under contract, with professional advisers, with authorities where legally required, and in connection with a merger or sale of the business.

08International transfers

Data may be processed outside your country. Where required we use safeguards such as standard contractual clauses.

09Retention

We keep demo and contact enquiries for up to 24 months after last contact. Customer data is kept for the contract term and any period needed to meet legal obligations, then deleted or anonymised.

10Security

We use access controls, encryption in transit, logging and staff confidentiality obligations. No system is completely secure. Please report concerns to privacy@spyint.com.

11Your rights

Depending on where you live, you may have the right to access, correct, erase or restrict the use of your data, object to processing, withdraw consent and receive a copy. In India you may also nominate another person to exercise your rights and raise a grievance with us, and with the Data Protection Board of India where applicable. People in the EU or UK may complain to their supervisory authority. Email privacy@spyint.com and we will respond within 30 days.

12Children

Our Services are for businesses and are not directed to anyone under 18.

13Changes

We may update this policy and will change the date above. Material changes will be highlighted on this site.

14Contact

privacy@spyint.com
Grievance Officer: [name and email]