01Acceptance
By accessing spyint.com or using TRAP, including TRAP Intelligence and TRAP Investigate (the “Services”), you agree to these Terms for yourself and the organisation you represent. If you have a signed order form or master agreement with us, it prevails over these Terms in a conflict.
02Eligibility and accounts
The Services are for business use by people aged 18 or over with authority to bind their organisation. Keep credentials confidential and tell us promptly about unauthorised access. You are responsible for all activity under your accounts.
03Licence
Subject to these Terms and your order, we grant you a limited, non-exclusive, non-transferable right to use the Services for your internal purposes during the subscription term.
04Acceptable use
Use the Services only for lawful purposes such as security, fraud prevention, compliance and authorised investigations. You must not:
- use TRAP to stalk, harass, intimidate or unlawfully surveil any person, or to violate privacy or other rights;
- access or process data without the lawful basis or authority your role and jurisdiction require;
- attempt unauthorised access to systems, or probe, interfere with or overload the Services;
- scrape, resell, sublicense or share the Services or their data with third parties without written permission;
- reverse engineer or copy the Services, or use them to build a competing product.
05Your responsibilities
You are responsible for having a lawful basis and any required authority for your investigations, for how you use and share outputs, and for complying with data protection, criminal procedure and evidence rules that apply to you.
06Intelligence disclaimer
TRAP outputs, including attribution, linkages and risk scores, are analytical assessments based on open and third-party sources. They may be incomplete or inaccurate and are not legal advice or proof. Verify findings independently before acting on them, and do not rely on them alone to take action against an individual.
07Intellectual property
SPYINT and its licensors own the Services, software, branding and data compilations. You keep ownership of your own data and give us a licence to process it to provide the Services. We may use feedback without obligation.
08Confidentiality
Each party must protect the other’s non-public information and use it only to perform these Terms, except where disclosure is legally required.
09Fees
Fees, billing and taxes are set out in your order. Unless stated otherwise, fees are non-refundable and exclude applicable taxes.
10Term and suspension
Subscriptions run for the term in your order. Either party may terminate for a material breach not cured within 30 days. We may suspend access immediately if use breaches these Terms, threatens security or is required by law. On termination your access ends and your data is returned or deleted as set out in your order and our Privacy Policy.
11Disclaimers
The Services are provided “as is” and “as available”. To the extent permitted by law we disclaim all warranties, including merchantability, fitness for a particular purpose, accuracy and uninterrupted availability.
12Limitation of liability
To the extent permitted by law, neither party is liable for indirect, incidental or consequential loss or loss of profits, and our total liability for any claim is limited to the fees you paid in the 12 months before it arose. Nothing limits liability that cannot be limited by law.
13Indemnity
You will indemnify SPYINT against third-party claims arising from your breach of these Terms or your unlawful use of the Services or data.
14Privacy
Our Privacy Policy explains how we handle personal data.
15Governing law
These Terms are governed by the laws of India. The courts at [city, state] have exclusive jurisdiction, subject to any arbitration clause in your order.
16Changes
We may update these Terms and will change the date above. Continued use after an update means you accept it.
17Contact
Questions about these Terms: hello@spyint.com.